While using RailYatri app, we would collect & store following information:
Email Addresses We automatically read & collect your email addresses available on your phone.We need email addresses to send you email for train ticket status updates, Invoices & other communications. We do not share this with any third parties.
Phone Number We collect phone number only when you explicitly give it to us. This is needed to call you for completing our services such as serving food on train,sending m-tickets. Phone Number is also needed for unique identity to help us give you RailYatri cash in your RailYatri closed wallet within the app.
SMS or Message Logs We may store your train ticket SMS on our server to notify you with train ticket status changes or to inform you about other services for your travel.
Device ID We may store your device id such as IMEI number to help us uniquely identify you.This is needed as many users carry more than one devices to access RailYatri app
GPS location & City We may track your current GPS location & city to offer you personalized travel related news & information such as buses , trains, hospitals around your location.
Device Make,operator name We collect device type for you to optimise certain features for your device type
Network type We may collect this information as few network types behave differently during train travel in India.
Operating System Version Code & Version Name We may collect operating system version name & version code to optimize certain features for your OS version
App Version code and app version name We may collect app version code and app version name to help support you better.
The above information may also be used for internal analysis on our users' demographics, interests, and behavior patterns to help us better understand, protect and serve our users.This information is analysed on an aggregated basis. None of this information is shared with any third parties & may be periodically deleted from our servers when not needed.
You can visit the Site without revealing any personal information. However, once you register yourself to avail our services, you will be sharing your personal information with us. This helps us provide you a safe and customized experience on our site. We may automatically track certain information about you based upon your behavior on our Site.
If you choose to transact on the Site or the RailYatri App, we may collect information about your transaction behavior, such as your mobile number, billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details.
We use third-party advertising companies to serve ads when you visit our Site. These companies may use information (not including your name, address, emailaddress, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
We may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of this Site after any such amendments signifies your acceptance thereof.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below -Mr. Swapnil TripathiStelling Technologies Private LimitedA-5,6,7 1st Floor, Amco Tower,Amaltash Marg, A Block, Sector 9,Noida 201301U.P., IndiaEmail:email@example.com and Mr. Swapnil Tripathi Indorailbus Travel Private Limited A-5,6,7 1st Floor, Amco Tower Amaltash Marg A Block, Sector 9,Noida 201301U.P., IndiaEmail:firstname.lastname@example.org
RailYatri is a one stop solution that furnishes an expanse of data-based travel discovery at your disposal. So get connected for an inclusive experience of Smart Bus booking, Food on Train service, Train Ticket booking & journey information.