Hello Travellers, here's an important update for you!
- Indian Government has announced a Lockdown of 21 days till 14th April.
- All transport services -- Road, Rail and Air -- to be remain suspended during the lockdown period.
- Abiding by the Law, our train ticket booking, bus booking, IntrCity SmartBus Booking and Food delivery on trains remain suspended till 14th April until the further directive.
- Please don't cancel tickets yourself, refunds will be auto-initiated for the bookings done for travelling between 22nd March to 14th April.
- Refunds initiated will take 7-10 working days to reflect in the account.
- We request you to please follow the instructions of the public health authorities.
- Our support teams are working remotely as a preventive measure, due to this, there may be some delays while resolving your queries despite our best efforts.
- We would request you to cooperate and write us an email instead of opting to connect via call. We appreciate your patience and support.
- Here are our support emails:
For Train tickets - feedback@railyatri.in
For General Bus Tickets - care@railyatri.in
For IntrCity SmartBus - care@intrcity.com
For Food on train - support@railyatri.in
- We will keep you informed with the latest information on the directives received from the government of India.
