Hello Travellers, here's an important update for you! 

• Indian Government has announced a Lockdown of 21 days till 14th April.
• All transport services -- Road, Rail and Air -- to be remain suspended during the lockdown period.
• Abiding by the Law, our train ticket booking, bus booking, IntrCity SmartBus Booking and Food delivery on trains remain suspended till 14th April until the further directive.
• Please don't cancel tickets yourself, refunds will be auto-initiated for the bookings done for travelling between 22nd March to 14th April.
• Refunds initiated will take 7-10 working days to reflect in the account.
• We request you to please follow the instructions of the public health authorities.
• Our support teams are working remotely as a preventive measure, due to this, there may be some delays while resolving your queries despite our best efforts.
• We would request you to cooperate and write us an email instead of opting to connect via call. We appreciate your patience and support.
• Here are our support emails:

For Train tickets - feedback@railyatri.in  

For General Bus Tickets - care@railyatri.in

For IntrCity SmartBus - care@intrcity.com

For Food on train - support@railyatri.in

• We will keep you informed with the latest information on the directives received from the government of India.