Train Ticket Booking

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FAQ'S

Q) Why should I book train tickets with RailYatri?

A) Apart from being one of the most reliable, mobile-friendly train ticket booking platform, RailYatri dedicatedly works towards providing our users insightful information about train travel. RailYatri is your one-step solution for all your travel discoveries!

Q) How to book train tickets via RailYatri?

A) Now book your train tickets in a jiffy with these easy steps & get your PNR:
      -       Visit RailYatri to select the boarding & arrival destinations.
      -       Select a train that is best suited. Further, fill in your correct passenger information.
      -       Proceed to our easy payment gateway.
      -       Enter your original IRCTC password.
      -       Ticket booking confirmation Email, SMS, WhatsApp message is sent to our users registered details.

Our users can also sort, filter and view recommendations for best search results.

Q) What documents are required while booking train tickets online with RailYatri?

A) Indian passengers are not required to input any ID details. However, passengers of other nationalities are required to input valid ID number while booking train tickets online. During the journey, all passengers must carry at least one valid ID, like, Aadhar card, driving license, pan card, voter id card.

Q) How will I be notified upon IRCTC train ticket confirmation with RailYatri?

A) RailYatri users will receive an M-ticket via SMS/WhatsApp text & an emailed invoice, shortly after booking the ticket.

Q) Can I show the train ticket on mobile?

A) Yes you can! Users can now easily book train tickets on their mobile phones with RailYatri and save paper. An M-ticket will be sent post booking, that allows passengers to board the train without taking a printout.

Q) Where can I avail train ticket booking Offers/Discounts on RailYatri?

A) We have a dedicated space for all types of offers and discounts on booking tickets. Grab the Best Offers and WIN Scratch Cards on train ticket booking! Visit the RailYatri Offer Zone to travel on exciting deals!

Q) Where can I check Live Train Status & PNR Status on RailYatri website?

A) At RailYatri, we believe in simplifying users' travel experience. Our passengers can track train details online through our Train Status & PNR Status page. Travellers also receive a mandatory in-app notification if there are any changes in the train schedule.

Q) Do I need to fill my personal details repeatedly to benefit services by RailYatri?

A) Not at all! We value our users time. Experience our personalised mobile app feature where the user needs to fill in a form only ONCE! enabling easier discovery of personal details at just one click.

Q) How can I cancel my ticket?

A) You can now cancel your ticket (confirmed or waitlisted) with 3 easy steps:
      -       Go to “My Orders”
      -       Select the train ticket you would like to cancel
      -       Click on the “Cancel Order” button. And it’s done!

Q) Will I get a refund on cancellation?

A) Cancelling a ticket? Don’t worry! RailYatri gives its users an INSTANT REFUND. Refund amount shall be automatically credited to the users account used at the time of booking. Get details on cancellations HERE.

Q) How can I track my refund?

A) You can track your status of refund HERE. Type in your order id, order type and registered mobile number.

Q) How can I contact RailYatri for any query related to trains?

A) We are always connected to our users! For any query/ suggestions, you can write to us at feedback@railyatri.in or call on 8010500300

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